Reservation Policies
Reservation Policies
1. Reservations not paid by the payment date will be cancelled with no refund. Reservations MUST be paid in full at least 48 hours in advance. To hold reservations a deposit of 25% (minimum $100) must be paid. 2. Reservations may be rescheduled up until 24 hours before the event. 3. If you do not show up for your reservation you forfed the entire cost for the reservation. 4. In order to get a full refund all members of the party +/- 3 must be present. Otherwise a $10 fee per person absent will be assessed. ie: If you reserve for 10 people and 7 people show up you will receive a full refund. If only 5 people show up you will receive your refund minus $50 ($10 x 5). 5. Up to 2 extra participants can be added to your reservation DAY OF. To add more participants, you must call us to update the total number at least 24hrs before your party. We cannot guarantee we will have extra equipment the day of your party. 6. Exceptions to these rules may occasionally happen and will be analyzed on an individual basis.Cancelation Policy
1. Cancelations made 48 hours or more in advance of the event date will receive a full refund.
2. Cancelations made WITHIN 48 hours of the event will be nonrefundable but will be allowed to reschedule.
3. Weather is NOT grounds for a refund. In the case of cancelation due to weather, we will be able to provide rescheduling of the event but not a refund.
Questions About Our Park?
Xtreme Park Adventures is the ultimate destination in the Raleigh-Durham area for extreme fun, and we look forward to your visit!
Explore our thrilling attractions to discover their unique features and find attraction-specific FAQs on each dedicated page. For common questions not related to a particular attraction, please visit our main Frequently Asked Questions. You can also reach us directly by calling 919 596 6100 or using our contact form.
